Privacy Policy

1. Who We Are

This website is operated by yuanxinauto, an automotive parts supplier for the aftermarket. This Privacy Policy explains how we collect, use, and protect your personal information when you visit this website or submit an inquiry.

2. Information We Collect

We may collect the following categories of information:

• Contact details you provide in inquiry forms, such as your name, email address, company, and country.
• Business information related to your request, such as product names, OE numbers, and quantity requirements.
• Technical data collected automatically, such as IP address, browser type, device information, and pages visited.
• Communication records, including messages you send through the online chat or by email.
• Your language preference, stored locally in your browser, used to display the website in your chosen language.

3. How We Use Your Information

We use your information to respond to inquiries, prepare quotations, fulfil orders, improve our products and services, and comply with legal obligations. We do not sell your personal information to third parties.

4. Cookies

This website uses cookies and similar technologies to keep the site working properly, remember your language preference, and understand how visitors use the site.

You can disable cookies in your browser settings, though some features may not function correctly afterwards.

5. Sharing Your Information

We may share your information with logistics partners, payment providers, or authorities where required by law, solely to the extent necessary to provide our services or meet legal requirements.

6. Data Retention

We keep inquiry and order records only for as long as necessary to provide our services and meet legal obligations, after which the data is deleted or anonymised.

7. Data Security

We apply appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

8. Your Rights

You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, please contact us using the details below.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: